We value your satisfaction and aim to offer a smooth return/refund experience.
1. Returns
Returns are accepted within 7 days of delivery, only for damaged, defective, or incorrect products. Items must be unused and in original packaging.
2. Refunds
Refunds will be credited within 7-10 business days of approval. Refunds will be made to the original mode of payment.
3. Non-Returnable Items
Customized or made-to-order products cannot be returned unless damaged or defective.
4. How to Request a Return/Refund
Email us at support@moscowwings.com with your order number, issue details, and product photos (if applicable).
5. Return Shipping
Buyers are responsible for return shipping unless the item was defective or incorrect.
